Top 5 New Relic Alternatives For Small Businesses In 2023
Your quest for New Relic alternatives ends here.
New Relic, despite its strengths, has certain limitations. Gartner reports that its licensing model can be confusing, leading to under- or overprovisioning, with no option to mix licenses. Moreover, while its updated log tool enhances insights, users must ensure proper security controls to avoid inadvertent sensitive data collection and monitor telemetry consumption due to verbose log files.
Some user reviews of New Relic indicate these areas for improvement: data interpretation complexities; user interface and usability, including occasional feature overload; the level of support provided; and some quality issues, such as bugs and design decisions. However, the impact of these factors may vary depending on each organization’s specific needs and resources.
We spotlight alternatives that excel in cost-effectiveness, flexibility, user-friendliness, and data retention. This article doesn’t stop at comparing features; it explores numerous other factors to ease alternative selection.
Let’s dive in.
NewRelic: An Overview and Its Potential Drawbacks
NewRelic is a well-known software analytics product suite used by developers, operations, and software companies to analyze, visualize, and troubleshoot their software environment. It is particularly renowned for its application performance monitoring capabilities that allow for deep, real-time visibility into the performance and health of applications. Although a popular choice here are some key points of contention that users have with NewRelic:
High Cost
NewRelic’s high cost is a commonly cited drawback. Users find the pricing steep, especially when using multiple modules or with larger infrastructures. Some users question the value of the services compared to the cost.
Complex Data Interpretation
Interpreting NewRelic’s data is challenging and time-consuming. Users recognize its value but express concerns about the initial difficulty in making sense of the data.
Interface and Usability Issues
Users have raised concerns about NewRelic’s interface and usability. Some feel the user interface could be improved for better information display, while others mention feature overload.
Support Concerns
Concerns exist about NewRelic’s support, as some users report that basic email support requires a significant annual payment. Users are frustrated by the lack of prompt and effective support, considering the high cost of the software.
Potential Quality Issues
Users have raised concerns about NewRelic’s design and development quality, citing bugs and unhelpful design decisions. These, along with high cost and support concerns, have contributed to user dissatisfaction.
Comprehensive Review of 5 NewRelic Alternatives
Making a B2B purchase decision for Application Performance Management (APM purely on the basis of features can go wrong in many ways. To mitigate the risks arising out of using only catalog information for decision-making, we have decided to help our readers with an advanced analysis of top five NewRelic alternatives from top review websites like Gartner Peer Insights, G2, and TrustRadius. These super refined insights will put you in a better position to make the right choice for your organization:
- appNeura
- Raygun
- Catchpoint
- Moogsoft
- AppDynamics
#1. appNeura
Imagine having a supercharged solution for your application performance, one that harnesses the power of AI and Machine Learning for Digital Experience Monitoring (DEM). That’s what appNeura is all about.
Designed to spot and fix over 1000 performance, availability, and scalability issues, appNeura is an ally in navigating today’s rapid digital landscape. It doesn’t just deliver insights; it ensures they’re actionable, covering a broad spectrum of devices and geographies.
With appNeura, you’re not just spotting problems; you’re arming yourself with the knowledge to solve them. This is the tool that boosts customer experience and propels your digital initiatives forward.
Pros of appNeura
One reason why DevOps and IT professionals may choose appNeura over other tools is its highly developed problem-solving capabilities including its What If Analysis feature. appNeura has been lauded for its ability to diagnose and address a vast range of performance, availability, and scalability problems.
Users appreciate appNeura’s ability to automate much of this process, eliminating the need for time-consuming manual checks and making the debugging process considerably more efficient.
Another strength of appNeura lies in its capacity to provide actionable insights across all types of devices and geographies, relieving users of the continual task of checking performance metrics.
appNeura is not just a tool—it’s a partner in enhancing your product quality. Its ability to monitor and provide insights on various performance aspects enables users to spot and rectify issues that could affect their product’s performance and the end-user experience.
In a nutshell, appNeura is a smart NewRelic alternative that offers advanced problem-solving capabilities and a wealth of actionable insights to help you optimize your application’s performance and provide a superior user experience.
What Makes Users Love appNeura
In this section, we will give an overview of appNeura’s most appreciated features:
The AI-ML Advantage in Digital Experience Monitoring
Users love appNeura for its AI-ML expertise in Digital Experience Monitoring (DEM). Its game-changing AI-ML technology swiftly detects and resolves app-related issues, ensuring an enhanced user experience.
With over 1,000 unique use cases, it tirelessly monitors and provides peace of mind to users. appNeura not only identifies performance problems but also delves into the app’s code to uncover the root cause. This unwavering dedication to problem-solving sets appNeura apart in the competitive DEM market.
appNeura is capable of bringing up to 90% reduction in effort with automated analysis as shown below:
ApDex – Patented App Health Scoring System
appNeura users rave about the patented ApDex app health scoring system. This ingenious tool provides a comprehensive and user-friendly score, eliminating guesswork in app health monitoring. It quickly indicates the overall performance and health of the application, enabling users to make informed decisions for performance enhancement.
Lightweight SDK Integration
Users love appNeura’s lightweight SDK integration. It offers an easy and efficient integration process that doesn’t impact the application’s performance. This seamless integration allows users to access appNeura’s robust analytic tools without any hassle or compromise in their app’s performance.
What If Analysis
What-if Analysis is a critical component of appNeura’s APM, predicting the potential impact of varying factors on app performance. It uses predictive modeling to examine hypothetical scenarios and their effects on an application. This analysis aids capacity planning, optimizes resource allocation, and informs decision-making by simulating changes in variables like infrastructure, application code, user load, or new features. It provides a clear indication of how these changes can affect the application’s performance.
WebVitals Monitoring
appNeura prioritizes Web Vitals, a set of Google metrics that gauge web user experience. Through monitoring and analysis of these metrics, appNeura assists businesses in optimizing their web pages to enhance performance and user experience.
appNeura monitors these web vitals to help you understand how the user experience is getting impacted and what’s at stake:
- First Contentful Paint (FCP): FCP measures how quickly the first content element appears on the screen.
- A slow FCP can result in users perceiving the app or website as slow or unresponsive, leading to high bounce rates.
- Largest Contentful Paint (LCP): LCP measures the time taken for the largest content element to become visible.
- A long LCP time can frustrate users, causing a poor user experience and potential loss of conversions or sales.
- First Input Delay (FID): FID measures the time it takes for the app or website to respond to the user’s first interaction.
- High FID results in delays when users try to interact with buttons, links, or forms, leading to user frustration, reduced engagement, and potentially lost conversions or form submissions.
- Total Blocking Time (TBT): TBT represents the cumulative duration of time when the app or website is unresponsive to user input.
- Increased TBT can cause unresponsiveness during critical tasks, leading to abandoned actions.
- Cumulative Layout Shift (CLS): CLS measures how much the page layout shifts during the loading process.
- Unexpected layout shifts can disrupt user interactions, resulting in accidental clicks, difficulty in reading or completing tasks, and an overall poor user experience.
Team Behind appNeura
appNeura, born from Avekshaa Technologies’ innovation, revolutionizes Digital Experience Monitoring (DEM). Led by performance engineering expert Rajinder Gandotra, Avekshaa’s track record of 150+ projects and their P-A-S™ platform expertise drive appNeura’s creation. The dedicated team of developers, designers, and solution providers ensures appNeura’s excellence and customer-centric approach.
Case Study: Optimizing Launch Page Performance for Bank A with appNeura
Problem Statement
Bank A, a leading banking institution, faced issues with its online launch page. The page had a significantly high load time, three times longer than industry competitors. As a result, daily visitor count dropped by 20% compared to the previous month and 28% from peak visitation.
The launch page’s bounce rate was alarmingly high at 31.20, exceeding the industry standard of 20 for banking apps. Immediate intervention was necessary to optimize user experience and retain visitors.
Diagnosis and Intervention
To address these concerns, Bank A enlisted the services of appNeura.
appNeura identified the root cause. The JS scripts placed at the top of the page were causing delays due to incompatibility with certain Safari and Firefox browser versions, resulting in 95% of page load failures.
Based on these findings, the problematic JS was adjusted for browser compatibility and relocated to the bottom of the page, ensuring it did not block or delay the launch page’s loading process.
Outcome and Success
appNeura’s intervention yielded remarkable results for Bank A’s launch page.
- Page load time significantly improved to 2.2 seconds, a threefold enhancement.
- Bounce rate decreased to 11.1, surpassing industry standards. Daily visitor count rose by 25%, enhancing retention and engagement.
#2. Raygun
In the landscape of application performance monitoring (APM) tools, Raygun stands out as a strong alternative to New Relic. It has carved a niche for itself in the field, boasting a range of features that address specific user needs.
It provides real-time error, crash, and performance monitoring for web and mobile applications. It’s designed to provide developers with the data they need to diagnose and fix issues effectively and efficiently.
Source – Raygun
The Pros of Raygun
DevOps professionals prefer Raygun for its robust error tracking capabilities, eliminating the need for manual log reviews post-deployment. It saves time and streamlines debugging. Raygun also excels at automating health check mechanisms, enhancing product quality. Its tracking and debugging features provide valuable insights to identify and rectify issues, improving performance and user experience.
Points to Consider
Based on user reviews, some of the downsides of Raygun include:
- Difficulty Finding Specific Exceptions: Users find it challenging to locate specific exceptions within a large number of instances, suggesting the need for improved filtering options.
- Event Grouping Issues: Some users experience occasional problems with event grouping, which can complicate error detection and resolution.
- Difficulty in Reporting: Users desire more concise reporting for a better overview of issues, as manually reviewing every instance can be cumbersome.
- Notification Limitations: Raygun lacks the ability to send notifications for recurring errors, potentially delaying issue resolution.
- Setup Complexity: Setting up multiple applications for different environments adds complexity and time requirements.
- Difficulty in Understanding User Actions: Identifying user actions leading to bugs can be challenging, limiting the tool’s effectiveness in troubleshooting.
- Pricing Changes: Users express dissatisfaction with sudden pricing changes, feeling inadequately notified and questioning the value for money with new plans.
Source – Crozdesk
Pricing: Raygun’s APM costs start at $80.00/month
Source – Raygun
#3. Catchpoint: Highlights And Cons
Catchpoint is a robust, comprehensive APM tool that offers wide-ranging monitoring capabilities and user-friendly features. It’s an ideal choice for organizations looking to ensure optimal application performance and a seamless user experience. However, it’s also important to consider its minor limitations and evaluate if they align with your organization’s specific needs.
Source – Catchpoint
Catchpoint’s Most Loved Benefits:
Key reasons why Catchpoint may be the ideal APM tool, based on user reviews:
- Superior Monitoring Capabilities: Catchpoint offers extensive monitoring of network, application, and infrastructure performance, enabling rapid issue identification and optimal user experience.
- Scripting and Synthetic Monitoring: Catchpoint excels in scripting complex customer journeys, detecting performance issues in real-time, and proactively resolving bottlenecks.
- Ease of Use: Despite advanced features, Catchpoint’s user-friendly interface allows for seamless navigation and quick adaptation, even for new users.
- Robust Alerting System: Catchpoint’s robust alerting system provides timely notifications of potential performance issues, facilitating prompt mitigation and minimizing service disruption.
Potential Aspects To Checkout For
While Catchpoint is highly regarded for its capabilities, users have also pointed out a few areas that could benefit from enhancement:
- Event Grouping: Some users have reported occasional issues with event grouping. In certain instances, this feature does not work as expected, which could potentially complicate error detection and resolution processes.
- User Interface Complexity: While generally praised for its ease of use, some users found certain aspects of Catchpoint’s interface to be challenging. This highlights the importance of adequate training and user support in harnessing the tool’s full potential.
- Limited Real User Monitoring (RUM): A few users expressed a desire for enhanced real user monitoring capabilities. They would like to see more features that allow a deeper understanding of actual user interactions, beyond synthetic customer journeys.
Source – g2
Pricing: Get in touch with their sales team to know the pricing.
#4. Moogsoft
Moogsoft is popular for its ability to correlate similar events, resolve incidents, and prevent outages. Its key features include metric data ingestion, anomaly detection, event duplication, alert correlation, and data retention.
Source – Moogsoft
Why Do Organizations Prefer Moogsoft
The platform is particularly valued for its API, third-party integrations, reporting/analytics capabilities, activity dashboard, natural language processing, real-time data features, and its application of AI/machine learning for monitoring. Furthermore, it integrates seamlessly with applications like Datadog, Slack, PagerDuty, and Zabbix, making it a versatile addition to any technology stack.
Downsides Of Moogsoft You Should Lookout For
While considering Moogsoft, you should also take into account the following potential negatives:
- No API: As of the last update, Moogsoft does not offer an API. This might limit the level of integration and customization you can achieve with other tools or systems you use?.
- Limited Language Support: Moogsoft supports English, which may be a limitation for teams that operate in other languages?.
- Pricing: Some businesses, especially smaller ones, may find the starting price of $833.00 per month to be relatively high?.
- Customizability and Advanced Features: Some users have pointed out that other tools in the market offer more customization options and advanced features like predictive capabilities using machine learning and AI. If these are key requirements for you, it might be worth exploring other tools that provide these capabilities?.
- Required Skills: One reviewer mentioned that Moogsoft might require some serious skills on Linux/Unix and Scripts. Therefore, it might not be the best choice if your team doesn’t have these skills or isn’t prepared to invest in learning them?.
Source – g2
Pricing: Moogsoft’s pricing plan is customized based on needs. It offers a free plan as well.
Source – Moogsoft
#5. AppDynamics
AppDynamics, a part of Cisco, is an all-encompassing Application Performance Management (APM) solution that offers real-time monitoring and analytics to help businesses ensure seamless application performance and user experiences. With its strong capabilities in performance testing, load testing, and real-time business metrics monitoring, AppDynamics emerges as a compelling alternative to NewRelic.
Source – AppDynamics
Key Features and Strengths of AppDynamics
AppDynamics provides visibility throughout the infrastructure and application building process, enabling efficient performance monitoring and maintenance with fewer resources and time. Its user-friendly interface offers insights into system operations, aiding in code error identification and resolution.
Advanced features like business transaction monitoring and alarm settings facilitate quick problem resolution. AppDynamics utilizes machine learning techniques for anomaly detection and reducing the workload of system monitoring.
Points to Consider Before Switching to AppDynamics
While AppDynamics provides an array of benefits, there are certain aspects that potential users need to consider before making the switch. Some of these points include:
- Learning Curve: AppDynamics is a powerful tool with an extensive range of features. It may require some time and effort to fully understand and utilize all of its capabilities.
- Integrations: While AppDynamics is designed to work well in most environments, users need to ensure that it integrates seamlessly with their current systems and tools.
- Cost: While it comes with a free version, the paid version can cost you $3,300 per year which can be very expensive for most users.
- Support: Users should also assess the level and quality of support offered by the AppDynamics team with respect to their staff’s technical proficiency, particularly when it comes to troubleshooting and addressing potential issues.
Source – Gartner
Pricing: AppDynamics offers custom pricing based on different monitoring products you add to your package.
Source – AppDynamics
Wrap Up
While there are several excellent Digital Experience Monitoring (DEM) tools available today, appNeura certainly holds its own with its unique features and capabilities. Its AI-ML driven problem-solving approach, the patented ApDex app health scoring system, and lightweight SDK integration make it a standout choice among the competition.
It provides more than just raw data; it delivers precise insights and directly actionable solutions. So, if you’re seeking a robust DEM tool that seamlessly blends simplicity with sophistication, all while keeping a human-friendly, conversational tone, appNeura might be your perfect match.