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Pingdom Alternatives and Competitors: Side-By-Side Comparison

SolarWinds Pingdom is a website monitoring tool that monitors websites, applications, and servers in real time. 

  • It collects user interaction data
  • Monitors transactions to give a complete overview of customer activity
  • Monitors the overall infrastructure 
  • Aids in root cause analysis for performance management issues

It has been around since 2005 and is still widely used by developers to monitor websites and applications. 

However, Pingdom has limitations. It does not offer mobile user monitoring. The interface for web user monitoring is complex and the number of applications available for integration is limited. These factors have led developers to look for alternatives.

In this blog, we compare Pingdom with seven competitors based on pricing, features, support, and pros and cons so that you can make the right choice. 

  • appNeura
  • AppDynamics
  • Amazon CloudWatch
  • DynaTrace
  • IBM’s Instana
  • Datadog
  • Microsoft’s Azure Application Insights

1.  Pingdom vs. appNeura

appNeura is an ML/AI-powered product that continuously monitors and manages your web-based applications to provide a better customer experience. It provides real-time analysis and actionable insights about the application’s quality and enables developers, product managers, and IT/Ops managers to take corrective action to improve the application’s performance and scalability. Some of its unique features, like What-If Analysis, help in improving the Apdex score and determining customer happiness. 

Pingdom is primarily focused on monitoring a website’s uptime, real user, and transactions.

Pingdom Alternatives and Competitors - appNeura

Source – appNeura

Platform CoverageWeb performance monitoringWeb and mobile application performance monitoringSynthetic monitoring
Monitoring FeaturesUptime, real user monitoring, page speed, server, and transaction monitoringReal-time performance monitoring, AJAX calls monitoringJavaScript errors trackingSSL certificate expiration reportWeb vitals monitoringApDex health indicator
IntegrationIntegrates with many platforms like Slack, PagerDuty, OpsGenie, etc.Integrates with tools like JIRA to notify Dev and Ops teams about issues.
Dev Kit IntegrationAvailable as a WordPress pluginLightweight SDK for easy integration. No installation of agents or command lines on every server or device required
AlertingAlerts through email, SMS, push notifications, and third-party apps like SlackAI/ML powered smart alerts for critical issues
Analytics and ReportingAdvanced reporting features including detailed performance reports and data filteringAdvanced analytics for root cause analysis, customizable dashboards for real-time insights, predictive analytics for proactive issue resolution, AI/ML capabilities for identifying and resolving complex IT performance issues
PricingStarts from $10 per month for synthetic and real-user Monitoring productsAffordable with a free trial

Customer Support

Both appNeura and Pingdom offer prompt customer support through various resources such as documentation and channels like email.


appNeura offers different pricing packages for advanced and pro versions. You choose the one that suits your needs best. In fact, you can experience the free trial before upgrading to the paid version. Pingdom’s cost starts from $10 per month for synthetic and real-user monitoring products.

Pros and Cons

appNeura offers a more comprehensive set of features that help in forecasting application performance issues and addressing them. It is ML/AI-powered and offers real-time actionable insights to help enterprises improve the app’s performance. 

Pingdom is well-known in the application performance monitoring industry since it’s been there for more than 15 years. It is also easy to use. However, it does not offer in-depth analysis as appNeura.

Interested in learning more about appNeura? Connect with us here.

2. Pingdom vs. AppDynamics

Cisco’s AppDynamics is a full-stack observability platform that centralizes and correlates performance analytics across the entire application stack. Consistently ranked as the leader in APM solutions, it analyzes the health of every application and infrastructure at the code level and troubleshoots errors in time. 

Pingdom, as a monitoring service, is focused on web performance, providing features such as uptime, real user, page speed, server, and transaction monitoring. It integrates with many platforms, offering alerts through various communication channels and comprehensive reporting. Pingdom is particularly known for helping users optimize the performance of their WordPress websites.

Customer Support

AppDynamics and Pingdom are known for their stellar customer support services. They provide online documentation, knowledge bases, and access to online communities to address customer queries. 


AppDynamics and Pingdom have a tiered cost structure. AppDynamics Enterprise Edition costs $90 per month per CPU Core, and Pingdom’s cost starts from $10 per month for synthetic and real-user monitoring products. The price of the Enterprise Edition is available on request.

Pros and Cons

AppDynamics’ powerful and advanced capabilities, real-time analytics, and end-to-end transaction tracing make it ideal for enterprises with complex applications. However, its complex configuration and pricing structure could work against it for small businesses.

Pingdom is easy to use and provides a wide range of monitoring capabilities and customizable alerts and reports to track website performance. But unlike AppDynamics, Pingdom is more useful in monitoring basic applications. It does not offer detailed and code-level analysis like AppDynamics. 

Also read – New Relic vs AppDynamics: A Comprehensive Comparison and Alternate DEM Solutions

3. Pingdom vs. Amazon CloudWatch

Amazon CloudWatch is a comprehensive monitoring and observability tool that Amazon Web Services (AWS) provides. Hence, it monitors all the resources of EC2 instances, Lambda functions, RDS databases, etc., within the AWS ecosystem. It also monitors resources available on other cloud environments and on-premise. With Amazon CloudWatch, developers can collect and store application and infrastructure logs, unify all cloud resources and applications for monitoring, and analyze the granular reports to spot trends and optimize the application’s performance. 

Pingdom focuses on uptime monitoring, page speed monitoring, transaction monitoring, real-user monitoring, and synthetic monitoring. 

Source – Amazon CloudWatch

Customer Support

Pingdom and Amazon CloudWatch are known for their excellent customer service. Both offer online documentation, knowledge bases, and community forums to customers. However, the support plans vary based on the subscription plans in both cases. 


Amazon CloudWatch follows a pay-as-you-use model, i.e., the customer pays only for the specific resources monitored and for the amount of data logged, ingested, and stored. The prices vary based on the AWS features used within CloudWatch. Pingdom’s cost starts from $10 per month for synthetic and real-user monitoring products. The price of the Enterprise Edition is available on request.

Pros and Cons

Since Amazon CloudWatch is integrated with AWS, it monitors all AWS resources in-depth. The downside is you may require additional configurations to monitor non-AWS resources. CloudWatch also has a complex interface, which poses challenges in root cause analysis. The pricing is also confusing. 

Pingdom is user-friendly and easy to use. However, it’s not as in-depth as Amazon CloudWatch. 

4. Pingdom vs Dynatrace

Dynatrace has a built-in Artificial Intelligence (AI) causation engine, which, combined with automation, provides deep insights into applications and underlying infrastructure. It can offer full-stack, intelligent observability at scale for enterprises. Dynatrace is known to improve the Ops and Apps teams’ efficiency by 75% and innovation throughput by 80%. 

Pingdom, in contrast, has a narrower focus, excelling primarily in web performance monitoring. It offers features like uptime, page speed, real user, server, and transaction monitoring. This makes Pingdom a more streamlined and affordable solution for small to medium-sized businesses or users chiefly interested in monitoring their websites or web-based applications.

Customer Support

Customer support is good in Dynatrace and Pingdom. Both offer online documentation, access to user communities, and a knowledge base. Customers of Dynatrace also get access to technical experts and customer success managers. 


Dynatrace follows a consumption-based and hourly pricing model, i.e., you pay for the number of monitored hosts, instances, and specific features. Pingdom’s cost starts from $10 per month for synthetic and real-user Monitoring products. The price of the Enterprise Edition is available on request.

Pros and Cons

Dynatrace leverages advanced AI and automation capabilities for in-depth monitoring and observability. However, its pricing and learning curve are complex. 

Pingdom is more user-friendly and affordable but lacks the AI and Machine Learning (ML) capabilities of Dynatrace for advanced monitoring and observability. 

Also read –  Dynatrace vs. Splunk: Which DEM Is Better (+ Our Recommendation for Small Businesses)

5. Pingdom vs. IBM’s Instana

IBM’s Instana is a fully automated application performance monitoring solution for cloud-native, multi-cloud, and hybrid cloud applications. It can map all services and application dependencies, perform root cause analysis, analyze traces, and provide cause-and-effect reports to developers. 

Pingdom helps with uptime, synthetic, real user, and transaction monitoring.

Source – Instana

Customer Support

Both provide good customer support. IBM also offers a training course to teach developers to use IBM Instana for improved observability. 


Instana bills per host, month, or annually for an Instana license. Pingdom’s cost starts from $10 per month for synthetic and real-user monitoring products. The price of the Enterprise Edition is available on request.

Pros and Cons

Pingdom is easy to use and suitable for basic application performance monitoring. However, it may not be very effective for complex applications. Instana offers more comprehensive APM capabilities with its code-level analysis, distributed tracing, and advanced root cause analysis and does not require extensive configurations. However, it is more expensive than Pingdom and time-consuming to set up. 

6. Pingdom vs Datadog

Datadog is a modern monitoring and observability service for cloud applications. It aggregates metrics and events across servers, databases, tools, and services through a SaaS-based platform. It traces requests across distributed systems, auto-generates service overviews, and quickly logs and shares system metrics with the teams. 

Pingdom helps with uptime, synthetic, real user, and transaction monitoring.

Source – Datadog

Customer Support

Both offer customer support through various channels like knowledge resources, online documentation, and user communities. Datadog also has a learning center that provides various courses to train developers on monitoring and observability. 


Datadog’s pricing varies depending on the scale. It is based on factors such as the number of monitored infrastructure hosts, traces or request units for APM, log data ingestion, and retention. Pingdom’s cost starts from $10 per month for synthetic and real-user monitoring products. The price of the Enterprise Edition is available on request.

Pros and Cons

Datadog offers various integrations, distributed tracing, powerful analytics, and customization options. However, the log ingestion, indexing, retention process, and pricing are complex. Pingdom is user-friendly and offers a wide range of monitoring capabilities. However, it is not as advanced and powerful as Datadog.

Also read – Dynatrace vs Datadog: Side-By-Side Comparison for DEM in 2023

7. Pingdom vs. Microsoft’s Azure Application Insights

Microsoft’s Azure Application Insights is a comprehensive application performance management tool that offers features like live application performance monitoring, distributed tracing, and dependency tracking for applications with Azure services integration. Pingdom is mainly used for performance monitoring of website’s uptime, synthetic, real user, and transactions.

Source – Azure

Customer Support

Pingdom and Microsoft’s Azure Application Insights provide excellent customer support through online documentation, knowledge bases, and user communities. Microsoft Azure offers different customer support plans for all Azure services and Application Insights, depending on the level of service. 


Microsoft’s Azure Application Insights follow a pay-as-you-go pricing model depending on the services used and the data collected. Pingdom’s cost starts from $10 per month for synthetic and real-user monitoring products.

Pros and Cons

The integration with Microsoft Azure enables customers of Application Insights to leverage the in-depth APM capabilities. However, developers must be familiar with Microsoft Azure as the setup can be complex. There are also a few limitations to monitoring and alerts. The pricing is also not as straightforward as Pingdom. Pingdom is easy to use but does not offer in-depth monitoring. It is helpful for small-scale website monitoring needs.

Also read – 12 Best Free and Paid Synthetic Monitoring Tools.


Although Pingdom is a good choice for monitoring application performance, its limitations could prevent application performance optimization. A good application management tool is critical for your business because 88% of customers don’t return to a website if it’s not smooth and user-friendly. So, it’s crucial to make an informed choice. Hope this comprehensive review that includes use cases, features, pricing, pros, cons, level of customer support will assist you in making the right choice.

We strongly recommend that you try appNeura for your digital experience monitoring needs. Sign up for a free trial today!

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